Homeowners' pick for appliance repair across the Ohio Valley
Cooktop Repair — Book a Visit Today
We repair gas, electric, and induction cooktops across the Ohio Valley, from Louisville out through thirty counties, and we work on all major brands as an independent shop. Cooktops usually quit in small ways first. One burner clicks and clicks with no flame, or a radiant element glows and then goes dark halfway through dinner. Behind that sit igniters, spark modules, infinite switches, surface elements, control boards, and the greasy little connections under the glass. Our visit starts with what you saw, then power readings, then the part itself. We pull the cooktop up when we have to, and we set it back down clean. Call us and tell us which burner is acting up.
Call (800) 967-1507- You reach a person, not a menu
- Open every day
- The quote comes first, in writing
Taking calls until 5:00 PM ET
The cooktop symptoms we hear most
- It clicks and clicks but won't light Spark module, a wet or cracked igniter, or a fouled burner cap
- One burner is dead, the rest work fine Failed surface element, broken infinite switch, or a burned receptacle
- Flame is yellow and lazy Gas mixture, clogged burner ports, or an orifice problem
- Burner runs full blast on any setting Shorted infinite switch, or a stuck relay on the control board
- Induction zone throws an error and quits Cookware mismatch, overheating, or a failing power board and cooling fan
Safe things to check first
Worth a look before you call — sometimes it saves you the visit.
- 1Make sure the burner caps sit flat and dry in their grooves, since a shifted cap by itself can stop ignition.
- 2Check the breaker for the cooktop circuit, because an electric unit can lose one leg of power and act half dead.
- 3Look over the glass for chips or hairline cracks around a zone, and stop using that burner if you find any.
- 4Test an induction zone with a magnet-friendly pan to rule out cookware before you assume the unit failed.
Guides & troubleshooting
What homeowners get from an independent shop
| JG Appliance Repairs | Big-box repair chains | Handyman listings | |
|---|---|---|---|
| Written quote before any work | ✓ | ✕ | ✕ |
| Live answer seven days a week | ✓ | ✕ | ✓ |
| Every major brand, gas or electric | ✓ | ✓ | ✕ |
| Independent shop, nobody's quota | ✓ | ✕ | ✓ |
| Crews familiar with homes like yours | ✓ | ✕ | ✓ |
After the visit, in their words
“Tech found a failed igniter in about twenty minutes and had the part in the van.”
Mike R.Springfield, IL“Second visit ever, same easy process. Washer spins like it did the day we bought it.”
Danielle M.South Bend, IN“They told me flat out the old freezer was not worth the part cost and helped me plan the swap instead.”
Tom B.Portsmouth, VACooktop Repair — quick answers
Why does my gas burner keep clicking after it lights?
Usually moisture or spillover is bridging the igniter. Boil-overs do it, so does humid kitchen air or a soapy cleaning. Dry the igniter and cap all the way. If it still clicks once everything is dry, the spark module or switch is likely at fault.
Is a cracked glass cooktop repairable?
The glass itself is not patched. Cracked ceramic surfaces get replaced as an assembly, and whether that makes sense depends on the model and part availability. We look at the crack, the age of the unit, and the condition of the elements underneath before we recommend anything.
Can you fix a cooktop built into a stone counter?
Yes. Most drop-in units lift out from above once the clips and the gas or power connection are released. We take care around limestone and quartz edges. Some sealed installs need more work, and we tell you before we start.
My electric burner cycles on and off constantly. Normal?
Some cycling is normal, since infinite switches pulse to hold temperature. Rapid cycling that never settles, or an element that never reaches heat, points to a worn switch or a weak element. Note the timing and mention it when you call us.
Does hard water damage a cooktop?
Mineral deposits from our limestone water leave a white film and can crust over burner ports in time. That restricts gas flow and dulls the flame. Regular cleaning helps. If the residue baked on for years, the ports may need clearing during a service visit.
How long does a typical cooktop repair take?
Many jobs finish in one visit when the part is common, like an igniter, an element, or a switch. Control boards and glass assemblies often mean ordering. We tell you which situation you are in once we have the diagnosis in hand.
How it works
- Step 1
Tell us the symptom
Ring us or fill in the form, then describe the noise, the smell, or the puddle. Brand and rough age help too. Those small details narrow down the part before anyone drives to your door.
- Step 2
We set a window
You get a visit window that fits your day, not ours, and we text when the van is close. Older shotgun houses have tight halls. Tell us where the machine sits.
- Step 3
Diagnose and repair
Our tech tests the machine, shows you what failed, and explains the fix in plain words. Common parts ride in the van. If something has to be ordered, we schedule the return trip before we leave.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Hard water is our daily workLimestone water scales heating elements and clogs dishwasher jets, and it crusts up valves until they stick. We see it every week here. So we look past the error code to the mineral buildup behind it, then tell you how to slow the next round down.
- River-valley damp changes thingsHumidity in this valley rusts dryer housings and sours washer gaskets, and it stalls condensate drains. Basement laundry rooms have it worst. We check venting and drainage on every laundry call, because a dry machine stays fixed longer.
- Independent, all major brandsWe work on refrigerators, ranges, ovens, dishwashers, washers, and dryers from every major maker. No brand pays us, and no brand tells us what to say. When we talk about repairing versus replacing, that advice is ours alone.
- Old houses, careful handsShotgun homes and pre-war kitchens come with narrow doorways, soft floors, and odd wiring. We pad thresholds and protect trim, and heavy units move slowly. When we leave, the only change in your house should be a working appliance.
- All major brands, gas & electricIndependent service on Whirlpool, LG, Samsung, GE, Maytag, Bosch, KitchenAid and the rest.
- Straight answersIf it isn't worth repairing, we'll say so, often right on the phone.
Cooktop Repair
Small faults become big ones on a schedule of their own
Describe the symptoms and we'll book the visit — takes about a minute.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →